Legal
Privacy Policy
Last updated: October 5, 2026
Draft — pending legal review
This document is a working draft and has not yet been reviewed by legal counsel. It will be updated before it is finalised.
About this policy
This policy explains how LoyPulse handles information collected through this website, loypulse.com. It covers visitors to the website and people who contact us or request a demo.
It does not cover information processed through the LoyPulse platform as part of campaigns run by brands. How that information is handled will be described separately.
Information we collect
- Information you give us. When you request a demo, we collect the details you enter in the form: your name, work email, company, role, the type of program you are interested in and any message you include. If you email us, we receive the contents of your email.
- Technical information. Like most websites, our hosting infrastructure may record standard technical information — such as IP address, browser type and the pages requested — to deliver and secure the website.
Cookies and analytics
This website does not currently use analytics, advertising or tracking cookies. If that changes, we will update this policy before doing so.
How we use information
- To respond to your enquiry or demo request and arrange follow-up conversations.
- To operate, maintain and secure the website.
Sharing
We use service providers to host this website and to receive and manage enquiries. They process information on our behalf to provide those services.
Retention
We keep enquiry information for as long as it is needed to respond to you and follow up on your request. Specific retention periods will be confirmed as part of the final version of this policy.
Your choices
You can ask us to access, correct or delete the information you have submitted through this website by emailing contact@loypulse.com. Depending on where you are located, you may have additional rights under applicable law.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it was last changed.
Contact
Questions about this policy can be sent to contact@loypulse.com. See also our Terms of Use.